For any company to flourish it must have excellent communication among its staff and clients. RingCentral brings you all your communication needs in a user-friendly format. With the easy to use interface RingCentral provides these tools will help increase productivity, employee organization, and customer satisfaction.
Some of the ready to use communication tools offered by RingCentral are:
Connect employees through any device, anywhere. Calls, text, and fax are all with a single business identity.
Manage calls, text, conference calls, online meetings, fax and check colleagues phone availability from your desktop.
Automatic Call Recording
Record and store calls for review and to aid in customer service evaluation, training purpose, and compliance records.
Call Center Recording
Evaluate and train employees on proper Call Center procedures while ensure customer satisfaction.
Web Conference Meetings
HD video conferencing with desktop, applications, or whiteboard sharing.
Reports agent performance and overall customer service experience.
Automatic Call Distributor
Gets customers to the correct agent immediately.
Microsoft Office 365 Intergration
Enterprise-caliber communications, the best of both worlds.