Download your support app…

  1. Select the links below that matches your computer OS
Windows
Mac

For mobile use: Android (Google Play Store) or iOS (App Store)

  1. Launch and then run the downloaded program.

    It may be located in your ”Downloads“ folder.

  2. Give the 9-digit number to your IT admin.

When you no longer need support, be sure to quit the program.

This ensures your computer cannot be remotely accessed any more until you run the program and explicitly grant permission again.