Author: Michelle Osborn

More to Microsoft 365 Than you Realize

By Michelle OsbornPosted on Business Tips, Collaboration, Email, Office 365, Online Meetings, ProductivityLeave a Comment on More to Microsoft 365 Than you Realize

Microsoft 365 is a collection of application-based services that brings your company an abundance of productivity tools at an affordable cost! With its cloud-based backup, synchronized applications, secure platform, and low-cost, Microsoft 365 covers all your company’s basic application needs. Aside from the basic Microsoft Office applications, such as Word, Excel, and PowerPoint, Microsoft 365 brings you apps like Teams, Bookings, Planner, and so much more. Microsoft 365 was designed to keep your company’s various Continue Reading

Business Evolution

By Michelle OsbornPosted on Business Tips, Collaboration, Tech TipsLeave a Comment on Business Evolution

Figuring out how to effectively utilize social media within your business can be a tricky task. On one hand, it’s critical for Marketing. On the other, it can be a major time suck. You’ll have to walk a fine line of utilizing the main players like Facebook and Instagram, alongside other lesser known social-related platforms to evolve your business and increase communication and productivity amongst employees and clients. We’re not going to spend time in Continue Reading

Social Media in the Office

By Michelle OsbornPosted on Business Tips, SECaaSLeave a Comment on Social Media in the Office

Everywhere you turn today you will find social media. People taking selfies at the grocery store, responding to Instagram while walking down the street, and of course checking Facebook while clocked in at work. What do you do when social media use gets out of hand in the workplace? It can seem like a never-ending battle with employees, but it doesn’t have to be that way.   Before you go any further, draft up a social Continue Reading

Ma! Did you make a new FB account?

By Michelle OsbornPosted on Business Tips, SECaaS, Tech TipsLeave a Comment on Ma! Did you make a new FB account?

Have you ever received a Facebook friend request from your mom even though she is already a friend of yours on Facebook? So, you call her up to make sure she didn’t forget her password again and just create a new FB page. Then, right after that, “she” sends you a video link saying you’re in a YouTube video. You think, “Well dang! I didn’t think she even knew how to use Messenger.” As the Continue Reading

Five Tips for Working in the “In-Between”

By Michelle OsbornPosted on Business Tips, IT Support, Remote Workforce, Tech TipsLeave a Comment on Five Tips for Working in the “In-Between”

We’ve reached an in-between status of this quarantine. Businesses are starting to open back up (with restrictions), but a lot of employees are finding themselves in an awkward spot between working in the office and remaining at home. Doctors are utilizing video and tele-conference appointments but are holding office hours to see patients and perform “elective” surgeries. Companies are requesting that their employees work from home, if possible, but they’re relaxing requirements for coming back Continue Reading

Are you protecting the right data?

By Michelle OsbornPosted on BDR, MITSLeave a Comment on Are you protecting the right data?

Are you protecting the right data?  You’re ready to purchase a BDR. You’ve done all of the research, found a company you’re confident in and are excited to finally have peace of mind. Now, you start thinking about exactly what you need to back up. Is all of your data necessary or should you salvage a little server room? Most businesses want to back up everything – you never know when you’ll need it, but sometimes that is cost Continue Reading

No Business as Usual

By Michelle OsbornPosted on Business Tips, Collaboration, Online Meetings, Remote WorkforceLeave a Comment on No Business as Usual

Currently, there is no such thing as Business as Usual. Every day, small and medium businesses are re-inventing how they function. The most unfortunate side-effect of this COVID-19 crisis is that many small businesses have closed, and many of those will not re-open. The economic repercussions from this event will ripple throughout the landscape for decades. Only the strong will survive.  For those who will survive this paradigm shift, now is the time to re-structure Continue Reading

Should’ve seen it coming…

By Michelle OsbornPosted on BDR, MITSLeave a Comment on Should’ve seen it coming…

You’ve invested in a BDR (Backup and Disaster Recovery) and now sleep more soundly at night, but the hardware itself is really only part of the solution. You want to ensure your provider does preventative maintenance, periodic testing, multi-location storage, and staff training. Having these things in place will help avoid downtime if the worst happens.  Preventative Maintenance: In addition to the hardware itself, a solid backup solution also has its own backup including generators, backup Continue Reading

What Could Happen Without a Plan

By Michelle OsbornPosted on BDR, IT Support, MITSLeave a Comment on What Could Happen Without a Plan

Backup Disaster Recovery is one of those things that all businesses need to have in case of disaster. Whether it’s a natural disaster such as a tornado, a hardware failure, or even an attack from a hacker. Anyone of these could permanently disable your business if you aren’t prepared or have a proper backup plan. For those of you still backing up data manually on tapes or *cringe* not at all, here are some reasons Continue Reading

5 Ways to Adapt in this New Work World

By Michelle OsbornPosted on Collaboration, Online Meetings, Remote Workforce, UCaaSLeave a Comment on 5 Ways to Adapt in this New Work World

You’ve probably grown tired of hearing the words “adjusting to the new normal.” Unfortunately, though, there’s really no other way to say it. This pandemic has permanently changed our work environment, whether you’re already back in the office or remain in quarantine for several more weeks. We must create a new normal for how we work, manage network security, and maintain productivity across a more widespread team.  For example, a client earlier this week asked with their Continue Reading